New and improved customer service!
Here at Holland Ridge Farms we are always striving to improve our products and processes. One of the biggest challenges for our small team is customer service. This became even more apparent as we launched our tulip pickup and deliver program this Spring. During those 4 weeks we received thousands of comments, messages, emails and phone calls. As we mentioned in a previous blog post we tried our very best to respond in a timely manner. Even with extra help we sometimes had to work into the night to stay on top of things.